Send Letters Online
New for Christmas 2026
A letter from Santa that answers their own words
Three printed colour pages that reply to what your child wrote, posted from the UK.
£9.95 per child pack, three printed colour pages with Second Class postage included. You see the exact letter before you pay.
68 days until ordering closes for this season.
A letter from Santa is a personalised, three-page colour pack that replies to what your child wrote. It costs £9.95, including printing and postage from the UK. The only optional extra is a personalised Santa video for £6.99, with a fourth printed page containing its unique QR code. You preview the exact print pack before paying. The usual payment processing fee is shown at checkout. Video packs are posted once their personalised video is ready.
The real pack
What's in the envelope
These are the actual printed designs. Tap any page to enlarge it. The names on these samples are fictional.
One optional extra
A fourth page that plays a video
Add a personalised Santa video for £6.99 per child. The pack gains a fourth printed page with a unique QR code. Scan it and a greeting made for that child opens on any phone.
Each video is prepared by hand, so a letter with a video is posted once its video is ready. Standard three page packs are unaffected.
Scan for Santa
Page four of four
How it works
Four steps to a letter that feels like magic
- 1Tell us about your childAdd their first name, age, home town and the address the letter should be posted to.
- 2Help Santa writeUpload your child's own letter or type what they asked for, then add a pet, a friend or something they are proud of.
- 3Read and approveSanta writes the reply. You can edit it and preview the exact three-page pack, or four pages with the optional video QR page.
- 4Choose the posting dayPost as soon as possible or pick a working day. Video packs are posted once the personalised video is ready.
Made from their details. Approved by you. Printed and posted from the UK.
Posting day
Choose the day it's posted
This is the day we post your letter, not the day it arrives. Pick a working day, or post it as soon as possible. Standard packs ordered by 1:30pm on a working day are posted the same day. Packs with a personalised video are posted once the video is ready.
Price
£9.95
per child pack, 3 colour A4 pages and Second Class postage included
- £9.95 per letter, including colour printing of all three pages and Second Class postage.
- Optional personalised Santa video: +£6.99 per child, including a fourth printed page with a unique QR code.
- The usual payment processing fee is shown at checkout. No processing fee when paying from your prepaid balance.
Optional: a personalised Santa video for £6.99 per child, with a QR code on a fourth printed page.
Letter from Santa vs the free Royal Mail reply vs traditional Santa letter companies
| Letter from Santa | Free Royal Mail reply | Other Santa letter companies | |
|---|---|---|---|
| Personalisation | Replies to your child's own words, plus pet, friend and Christmas plans | A standard reply; check Royal Mail for what is included | Varies, often name and a few fields |
| Envelope | Printed and addressed to your child, with a seal | Royal Mail envelope | Varies by company |
| Posting speed | As soon as possible or your chosen posting date | Replies are sent after the Royal Mail deadline for writing in | Varies by company |
| Price | £9.95 printed and posted. Optional personalised video +£6.99. Processing fee shown at checkout. | Free | Varies, often higher |
| Order from abroad | Yes, printed and posted in the UK | Children write to Santa by post; check Royal Mail for overseas rules | Varies by company |
For grandparents and families abroad
Order a personalised letter from Santa for grandchildren abroad from anywhere in the world. We print and post it in the UK.
Frequently asked questions
Is the letter really personalised?
Yes. Santa replies to what your child wrote, quotes a phrase or two back to them and works in details you share, such as a pet or a friend. You can read and edit the text before anything is printed.
What does the envelope look like?
The letter arrives in a printed envelope addressed to your child, with Santa's seal on the back. The three pages are printed in colour on quality paper and folded inside.
When should I order for Christmas?
As early as you can. If you choose a posting date, pick a working day well before the last posting date for your service. The last day to order for Second Class delivery before Christmas is shown at the top of this page once confirmed.
Can I choose the posting date?
Yes. You choose the day the letter is posted, not the day it arrives. Dates are working days only, so no weekends or UK bank holidays. You can change or cancel until 8:00am UK time on that day.
Can I see the letter before it's posted?
Yes. Before checkout you see the exact print PDF: three keepsake pages, or four pages if you add the personalised video QR page. The same approved file is printed. The personalised video itself is prepared separately after you order.
Can I write the letter myself?
Yes. The text box is fully editable, so you can rewrite any part or replace it entirely. Santa can also try again up to 3 times for each child.
Can I send one to a child abroad?
Yes. Enter the overseas address and the included service is International Standard. The printed and posted pack costs £9.95. Overseas delivery takes longer, so order early.
Is it suitable for older children or adults?
Yes. You can choose any age from 0 to 17, or a grown-up. The tone can be warm and gentle or funny and playful.
What is the last posting date?
We will show our last posting date for each service here once Royal Mail has confirmed its Christmas 2026 dates. Until then, order as early as you can, because delivery times are targets and not guarantees. Check royalmail.com for the current recommended dates.
How does the personalised Santa video work?
It is the only optional extra, at £6.99 per child. We prepare a personalised video and include a fourth printed page with a unique QR code. Scan it with a phone camera to open the video, without signing in. The pack is held until the video is uploaded and ready. The link is unlisted, but anyone with it can watch, so share it carefully. You can also download the video.
What happens if it gets lost?
Royal Mail delivers most letters without problems, but no postal service can guarantee arrival. If something goes wrong, contact us and we will help.
How is my child's information handled?
We use the details you provide to prepare the letter and, if purchased, the personalised video. We never ask the child for anything. Uploaded letters are removed after up to 90 days. Purchased videos remain available with the order and are removed if the account or order data is deleted. Watch pages have no analytics or advertising trackers. See our privacy policy for details.
About Send Letters Online
Send Letters Online is operated by UAE-based Spark Labs FZ-LLC, with printing and postal operations in the UK. The service launched in May 2026. How it works
Last updated 17 October 2026.