Send Letters OnlineSend a letter to
Send a letter to Jobcentre Plus or Universal Credit online
Mandatory reconsideration requests, sanction appeals, evidence for a work capability assessment or a change of circumstances - write it here and we'll post it the same working day.
How it works
Three steps, no printer required
1. Write or upload
Type your letter in the composer or upload a PDF / Word doc. We pre-fill the right Royal Mail service for this destination.
2. We print, fold and frank
Your letter is printed on quality 100gsm paper at our UK facility, folded, sealed and franked - usually the same working day.
3. Royal Mail delivers
Handed to Royal Mail for delivery on the service you chose, with a tracking link emailed to you where applicable.
Most Universal Credit business is done through your online journal, but some things still need to go in writing by post - particularly formal mandatory reconsideration requests, appeal evidence, and correspondence when your online account is suspended or you've been asked to provide documents your work coach can't accept digitally.
If you're challenging a decision (a sanction, a reduced payment, a work capability assessment outcome), the mandatory reconsideration deadline is usually one month from the date of the decision letter - so getting your request into the post promptly, with proof, matters. Use Royal Mail Signed For or Special Delivery so you have dated evidence the DWP received it within time.
Why send through us
- Posts to any Jobcentre Plus, DWP or Universal Credit service centre address
- Signed For or Special Delivery for time-sensitive appeals and reconsiderations
- Same-day despatch before 2:30pm UK time helps with tight DWP deadlines
- Free proof of postage certificate with every letter
- Plain envelopes for privacy
Pricing
From £2.99 · Signed For from £8.54 · Special Delivery from £15.95 for tight deadlines.
Includes printing, folding, envelope, Royal Mail postage and same-day despatch from our UK facility.
Start writingFrequently asked questions
How long do I have to request a mandatory reconsideration?
Usually one calendar month from the date on your decision letter, though the DWP can accept a late request in some circumstances if you explain the delay. Because a postal request needs time to arrive, post it well before the deadline and choose a tracked service so you can prove when it was received.
What address do I send a Universal Credit letter to?
It depends on your case - Universal Credit is largely managed by service centres rather than your local Jobcentre. Check your most recent decision letter or your online journal for the correct postal address for your claim, as it varies by claimant and by the type of query.
Can I send evidence for a Work Capability Assessment by post?
Yes. If you can't upload evidence (medical letters, specialist reports) through your online journal, or your work coach has asked for original documents, you can post them to the address given in your assessment invitation letter. Keep copies, and send anything important as Signed For.
How quickly will my letter be posted?
If you place your order before 2:30pm UK time on a working day, your letter goes into the post the same day. Orders placed at or after 2:30pm UK time, at weekends, or on UK bank holidays are despatched on the next working day.
Is my letter content kept private?
Yes. Content is encrypted in transit (TLS 1.3) and at rest (AES-256), retained for 90 days for re-print in case of return, then automatically deleted. We are UK GDPR compliant and registered with the ICO.
Ready to send your letter?
Type or upload your letter. We print, fold, frank and post it from our UK facility - usually the same working day.
Compose your letter