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Send a letter to a debt collector or bailiff online
Dispute a debt, request a copy of the original credit agreement, propose a repayment plan, or challenge a bailiff's visit - write your letter here and we'll post it the same working day.
How it works
Three steps, no printer required
1. Write or upload
Type your letter in the composer or upload a PDF / Word doc. We pre-fill the right Royal Mail service for this destination.
2. We print, fold and frank
Your letter is printed on quality 100gsm paper at our UK facility, folded, sealed and franked - usually the same working day.
3. Royal Mail delivers
Handed to Royal Mail for delivery on the service you chose, with a tracking link emailed to you where applicable.
If a debt collection agency or enforcement agent (bailiff) is chasing you for money, a written response is often stronger than a phone call: it creates a dated record of exactly what you said, and it's the standard way to send a formal 'prove the debt' (CCA request) letter, dispute an amount, or propose a repayment plan you can actually afford.
For anything with legal weight - disputing that a debt exists, telling an enforcement agent you believe they've acted outside the rules, or confirming a payment arrangement - post it Signed For so you have proof of the date it arrived. Keep a copy of everything you send; debt correspondence is exactly the kind of paper trail you may need again months later.
If you dispute the debt, adapt our debt dispute letter template to the facts and keep a copy of your response.
Why send through us
- Posts to any UK debt collection agency or enforcement firm
- Signed For recommended so you can prove what was sent and when
- Same-day despatch before 2:30pm UK time
- Free proof of postage certificate with every letter
- Plain, unbranded envelopes
Pricing
From £2.99 · Signed For from £8.54 (recommended).
Includes printing, folding, envelope, Royal Mail postage and same-day despatch from our UK facility.
Start writingFrequently asked questions
What is a 'prove the debt' letter?
It's a written request, formally called a CCA (Consumer Credit Act) request for credit agreements, asking the collector to provide evidence the debt is legally enforceable - typically a copy of the original signed agreement. Collectors must respond within 12 working days, and the debt is technically unenforceable (though not written off) while they don't.
Should I put a repayment plan offer in writing?
Yes. A written offer, sent by post, is harder for a collector to dispute later than a verbal offer made on the phone, and it gives you a dated copy of exactly what you proposed if there's ever a disagreement about what was agreed.
Can I complain about a bailiff (enforcement agent) by letter?
Yes. If you believe an enforcement agent has broken the rules - visiting outside permitted hours, misrepresenting their powers, or charging incorrect fees - put your complaint in writing to the enforcement firm first, then escalate to the relevant trade body or the creditor if unresolved.
How quickly will my letter be posted?
If you place your order before 2:30pm UK time on a working day, your letter goes into the post the same day. Orders placed at or after 2:30pm UK time, at weekends, or on UK bank holidays are despatched on the next working day.
Is my letter content kept private?
Yes. Content is encrypted in transit (TLS 1.3) and at rest (AES-256), retained for 90 days for re-print in case of return, then automatically deleted. We are UK GDPR compliant and registered with the ICO.
Ready to send your letter?
Type or upload your letter. We print, fold, frank and post it from our UK facility - usually the same working day.
Compose your letter