Formal Complaint Letter Template

Formal Complaint Letter Template

A clear, firm complaint letter for goods, services or poor customer service. Works for retailers, tradespeople, telecoms and financial companies.

Use this template when you want to make a formal written complaint to a company about a product, service or the conduct of their staff. A written complaint creates a paper trail and is often required before escalating to a regulator or ombudsman.

Send this letter by post